Gestion des Tickets
Liste complète des tickets du système
Total
{{ tickets|length }}
Ouverts
{{ tickets|selectattr('status', 'equalto', 'Ouvert')|list|length }}
En cours
{{ tickets|selectattr('status', 'equalto', 'En cours')|list|length }}
Résolus
{{ tickets|selectattr('status', 'equalto', 'Résolu')|list|length }}
Tous les tickets
|
|
ID | Sujet | Description | Statut | Priorité | Créé le | Actions |
|---|---|---|---|---|---|---|---|
|
|
#{{ ticket.id }} |
{{ ticket.title }}
Par {{ ticket.creator|default("Admin", true) }}
|
{{ ticket.description }}
|
{% if ticket.status == 'Ouvert' %} {{ ticket.status }} {% elif ticket.status == 'En cours' %} {{ ticket.status }} {% elif ticket.status == 'Résolu' %} {{ ticket.status }} {% elif ticket.status == 'Fermé' %} {{ ticket.status }} {% else %} {{ ticket.status }} {% endif %} | {% if ticket.priority == 'Haute' %} {{ ticket.priority }} {% elif ticket.priority == 'Moyenne' %} {{ ticket.priority }} {% elif ticket.priority == 'Basse' %} {{ ticket.priority }} {% else %} {{ ticket.priority|default("Non définie", true) }} {% endif %} |
{{ ticket.created_at|default("2023-10-15", true) }}
|
|
Tickets ouverts
{% for ticket in tickets if ticket.status == 'Ouvert' %}
{% else %}
{% endfor %}
{{ ticket.title }}
{{ ticket.description|truncate(60) }}
{{ ticket.status }} {{ ticket.created_at|default("2023-10-15", true) }}
{{ ticket.priority|default("Haute", true) }}
Tous les tickets sont traités
Tickets en cours
{% for ticket in tickets if ticket.status == 'En cours' %}
{% else %}
{% endfor %}
{{ ticket.title }}
{{ ticket.description|truncate(60) }}
{{ ticket.status }} {{ ticket.created_at|default("2023-10-15", true) }}
{{ ticket.priority|default("Moyenne", true) }}
Aucun ticket en cours de traitement